About
The Process
Interested in getting started on a project? Get In Touch
Finding the perfect window coverings for your home can be an overwhelming task. We will work with you to determine the best products and fabrics for your needs and lifestyle. Our seven step process below explains how the process works to provide you with a bespoke end to end solution.
1.
Be Inspired
Are you looking for some inspiration and guidance for your next project? Simply browse our website gallery to see some of our latest projects.
Tip: Create a mood board at home or bring your decor items, carpet samples etc into the showroom.
2.
Visit our showroom
Come into our showroom in Southport to browse our extensive fabric library, and in house displays. We can guide you through the selection process.
Tip: bring your house plan and/or photos to the showroom and tell us the style you are trying to achieve. (Hamptons, Minimalist, Industrial, Traditional etc)
3.
Proposal
Once we have a clear idea of the scope of the project and the individual window treatment for each room, we can then provide you with a written proposal. Our proposal is presented in an itemised form for you to see the breakdown of the project and associated costs.
We provide our clients a written quotation and proposal contract outlining the details of your project.
4.
Sign off
Once you are happy with the final configuration of the project, proceeding is easy. Just sign the proposal and pay the indicated deposit and we will put your project into production.
5.
Check measurements
When we have received you go ahead and your order is in our production schedule, we will arrange time to check, measure the property and go over any finer details that may need clarification. Check measures are usually carried out on larger projects and may involve some additional site visits. Smaller jobs such as single or a handful of windows, may not require an additional check measure.
6.
Manufacturing schedule
Once we have your sign off and deposits are paid we will collate all the information regarding the project. This will include all additional site visits and check measures.
We will then submit your project to our manufacturing team. The procurement process for all materials and hardware will be made at this time. Whilst we are waiting for materials to be delivered to us from our suppliers, we will map out the production schedule for your project.
Many things will occur concurrently. Sometimes we may request more site visits if our manufacturing team requests clarification of any details that may be unclear. When your fabrics are received, they will be measured and marked for cutting and inspected for flaws.
Occasionally we get issues with fabrics not passing our quality inspection. If this occurs we will advise you of what we recommend.
The Manufacturing process can take from weeks to months depending on the scope of the project. We will advise you of this prior to commencement.
Once your project has been completed we will contact you to arrange an installation date.
Tip: Please let us know if you are having new flooring or carpet laid, as this may affect the length measurements we have allowed for your curtains.
7.
Installation
As we get further along the manufacturing process, we will be able to give you an estimated installation day. Some installations for larger projects can occur across different days over several weeks. This will also depend on factors such as building completion times / handovers for new homes or renovations.
On the install day our team of experts will be in attendance and occasionally manufacturing team members may also attend.
Tip: It is important you read our “On the day of installation document” which you can download here – from our document library.
Our installers will do everything to accommodate your wishes on the day. If you have any concerns please speak to one of our team.
Now the exciting part – admire and enjoy your new window furnishings!